Become a Bilingual Concierge at Fairmont Château Laurier, a key player in Ottawa's hospitality scene. This temporary full-time contract highlights your bilingual skills and guest service expertise.

You will report to the Chief Concierge, where your primary goal will be to attend to guest requests with a professional and warm demeanor. The role emphasizes fluency in English and French, alongside experience in a customer-focused setting. Contribute to a legendary hotel culture that values its employees and the experiences they create for guests.

Key Responsibilities:
• Assist guests with message delivery and arrangements
• Coordinate follow-ups for bookings and any guest needs
• Provide friendly and professional service consistently
• Share detailed information about hotel services
• Supervise operations of the bell desk team

Requirements:
• Experience in customer service is required
• Bilingual fluency in English and French
• Strong communication and interpersonal skills
• Dependability and professionalism are crucial
• Ability to thrive in a high-pressure setting

Support Fairmont Château Laurier’s mission to deliver excellent hospitality in Ottawa.
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📌 Bilingual Concierge Position in Ottawa (Quebec City)
🏢 Accor
📍 Quebec City