Your Team and Working Environment
Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it recognition as one of the city’s most sought-after locations, as well as the prestigious MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. World‑class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top priorities. Edmonton's castle offers award‑winning, locally‑inspired dining, a multi‑level health club facility, unforgettable meetings and events, and fairy‑tale weddings. At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined the hotel for generations.

Company Description
Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it recognition as one of the city’s most sought‑after locations, as well as the prestigious MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. World‑class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top priorities. Edmonton's castle offers award‑winning, locally‑inspired dining, a multi‑level health club facility, unforgettable meetings and events, and fairy‑tale weddings. At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined the hotel for generations.

Our commitment to Diversity & Inclusion:



We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description
Sales Coordinator (Full Time)
Showcase your outstanding interpersonal skills as a Sales Coordinator, where you will provide organizational and administrative support to the team and memorable service to your guests. We are looking for a detail‑oriented, multi‑tasker that is passionate about hospitality and providing exceptional service.

What You Will Be Doing

Ensure prompt and courteous service is extended to both internal and external clients

Maintain an orderly work environment

Have a complete understanding and knowledge of hotel’s services and facilities

Assist in qualifying leads, and entering bookings into Opera

Manage and delegate incoming RFP’s through multiple channels

Assist with preparing proposals and contracts

Assist with floorplans and BEO’s

Prepare files for turnover to Catering Service Team

Respond to clients within one hour and adhere to Fairmont’s standards

Conduct client site inspections to showcase the Hotel’s guestrooms and meeting space

Maintain current sales and promotional literature

Coordinate with other departments within the hotel to ensure distribution of important information

Attend all sales communication meetings

Provide administrative duties as required by Sales and Catering Manager(s)

Assist with preparation and follow‑up of sales trips

Participate in and prepare for client entertainment activities

Prepare documentation for ALL Meeting Planner program

Assist in month‑end reporting

Other duties as assigned

Qualifications
Your experience and skills include:

Previous administrative experience required.



Hotel experience is an asset

Computer literate in Microsoft Window applications and or relevant computer applications required

University/College degree in a related discipline preferred

Excellent communication skills, both written and verbal required

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to focus attention on guest needs, remaining calm and courteous at all times

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents

Additional Information
What Is In It For You

Comprehensive advantages package (Medical, Vision & Dental) including extended advantages like; Mental Health (up to $5,000/year),for full time permanent status employees

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees

Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide

Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support

Learning programs through our Academies designed to sharpen your skills

Ability to make a difference through our Corporate Social Responsibility activities

Career development opportunities with national and international promotion opportunities. The sky is your limit

Salary Range: $42,500 - $63,800 CAD Gross Annually

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

#J-18808-Ljbffr

📌 Sales Coordinator (Full Time) (Alberta)
🏢 Fairmont Hotels and Resorts
📍 Alberta