Job Description
We are currently seeking qualified candidates for the role of Truck Shop Foreman for our Saint John location. The successful candidate will preferably be an experienced Truck and Transport Red Seal Technician, be enthusiastic, highly motivated individual with proven leadership skills and passionate about providing excellent customer service.

We offer:

Competitive Wages

Quarterly bonus

Registered retirement savings plan with company match

Health, dental, vision and prescription benefits

Life insurance and disability benefits

Maternity leave top up program

Paid vacation and paid sick time

Fitness reimbursement program

Paid training

Uniform allowance program

Employee recognition program

Company discounts

Excellent training opportunities

Responsibilities

Coordinate Service work in order of appointment and priority

Provide estimates in a timely and accurate manner

Communicate service work scope to technicians to ensure customer expectations are met

Assist Service Advisors in their scheduling duties by monitoring workload and maximizing bay utilization

Monitor repair progress against estimates and update Service Advisors & customer with any changes

Ensure warranty conditions are met

Quality check completed Repair Orders (RO)

Coach technicians on work order tracking and related system functions

Ensure that the system accurately reflects technician time

Minimize unbilled labour through diligent work scheduling and planning

Adhere to and enforce company safety policies





Ensure shop is cleaned after each job

Monitor shop equipment

Perform technician evaluations

When required fill in for Service Advisor

Qualifications

Relevant post-secondary education and/or equivalent industry experience

Truck and Transport Red Seal preferred

Energetic, enthusiastic, and team oriented

Exceptional organization, decision making and problem-solving abilities

Strong interpersonal and leadership skills

Well-developed written and verbal communication skills

Computer skills (experience with Microsoft Excel is a must)

Commitment to quality and safety

About Us
Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a agile team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers.



Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team
Universal Truck and Trailer is Atlantic Canada's largest heavy-duty truck dealership featuring the most up-to-date dealer service bays in Southern New Brunswick and Prince Edward Island. We are an authorized sales, service, parts and warranty dealership for premium products Freightliner and Western Star Trucks. In addition, we service most makes and models for class 6, 7, and 8 vehicles, including luxury class RVs. We focus on exceeding customer requirements through continuously developing our team and building technical capabilities.

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📌 Truck Shop Foreman (New Brunswick)
🏢 J.D. Irving
📍 New Brunswick