Join Citigroup as a strategic Application Support Tech Lead Analyst at the Vice President level, focusing on Custody Settlements. Enhance client onboarding support, risk management, and ITIL practices to drive operational excellence.

This individual contributor role requires over 6 years of experience in application support within a rapid-paced environment. You will leverage your technical expertise to communicate with technology and operational partners, guiding and influencing project outcomes. Key skills include problem-solving, strategic thinking, and familiarity with the Securities Custody business to ensure deliverables align with client expectations.

Key Responsibilities:
• Drive production support for client onboarding migrations




• Collaborate with tech and operational stakeholders
• Identify and remediate stability risks
• Enforce ITIL best practices across applications
• Provide in-depth analysis for problem resolution

Requirements:
• Over 6 years of experience in application support
• Strong leadership and relationship-building skills
• Familiarity with SRE principles
• Deep knowledge of mainframe environments
• Understanding of DB2 and CICS

Bring your strategic insights and technical acumen to lead critical application support initiatives at Citigroup.
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📌 Vice President Application Support Lead Analyst (Ontario)
🏢 MainframeMaster
📍 Ontario