Become the welcoming face of Pomeroy Lodging as our Front Desk Agent! Utilize your problem-solving skills and organization to ensure guests enjoy a memorable stay.

In this vital role, you will significantly influence guest experiences as the first point of contact. Your responsibilities include maximizing room revenue and maintaining guest satisfaction. This position demands solid communication and interpersonal skills, showcasing your dedication to service excellence.

Key Responsibilities:
• Maintain a friendly demeanor during all guest interactions
• Ensure a pristine front desk and welcoming atmosphere
• Greet guests and answer phone inquiries promptly
• Organize VIP amenities and track guest arrivals and departures
• Process check-ins, check-outs, and handle transactions efficiently

Requirements:
• Previous experience in a hotel front desk is an asset
• Strong communication and interpersonal skills required
• Tech-savvy with a proactive approach to customer service
• Ability to stand for long periods and lift as needed
• Open to various shifts including weekends

Make a warm and lasting impression at Pomeroy Lodging with your hospitality skills!
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📌 Front Desk Agent at Pomeroy Lodging (Alberta)
🏢 Pomeroy Lodging
📍 Alberta