Join Best Doctors Canada Insurance as a bilingual Client Service Specialist, supporting members in both English and French. Deliver exceptional service and ensure positive customer experiences in healthcare solutions.

As a Client Service Specialist, you will significantly impact our mission by assisting members, brokers, and healthcare partners. This role requires fluency in French and English, as you respond to inquiries, resolve coverage and claims issues, and promote client satisfaction. Your customer service experience will help foster relationships that enhance healthcare accessibility.

Key Responsibilities:
• Respond to inquiries via phone and email in English and French
• Assist clients with policy and claims information




• Coordinate with internal departments to resolve concerns
• Maintain accurate documentation in internal systems
• Provide timely, skilled, and empathetic customer service

Requirements:
• Bilingual French and English, spoken and written
• Previous customer service experience preferred
• Strong communication and interpersonal skills
• Proficient in Microsoft Office applications
• Detail-oriented and client-focused mindset

Elevate your career with meaningful work that makes a difference in healthcare.
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📌 Bilingual Client Service Specialist Position (Ontario)
🏢 Best Doctors Canada Insurance
📍 Ontario