Become a Service Owner dedicated to enhancing government services. This proactive role focuses on analyzing needs, shaping solutions, and ensuring effective service delivery.

In this position, the Service Owner collaborates closely with delivery teams and program stakeholders to innovate and drive service improvements. You will define service priorities, manage lifecycle contracts, and conduct user research to gauge performance effectively. Your expertise in Agile methodologies will be critical for successful outcomes.

Key Responsibilities:
• Oversee entire service lifecycle ensuring alignment with user needs
• Define outcomes prioritizing compliance, risk, and delivery
• Manage contracts, SOWs, and vendor relationships




• Lead RFP processes with thorough stakeholder engagement
• Drive vendor accountability and performance management

Requirements:
• Expertise in agile project management
• Robust communication and stakeholder management skills
• Experience in vendor management and compliance fields
• Abilities in risk assessment and service optimization
• History of driving continuous improvement in service delivery

Elevate government services by leveraging your expertise in delivery management and user-centered solutions.
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📌 Service Owner for Government Solutions (Alberta)
🏢 Pathlion
📍 Alberta