Drive operational readiness and service lifecycle at Equinix as a Global Operations Product Expert. Lead cross-functional initiatives for optimizing processes and enhancing service delivery.

In this strategic role at Equinix, you'll focus on operational efficiencies and continuous improvement in service delivery for global infrastructure products. Your expertise will be essential in partnering with Product Management, Engineering, and Operations teams to ensure seamless transition and support of service lifecycles. This position requires strong analytical skills and a comprehensive understanding of business and operational requirements to implement sustainable solutions.

Key Responsibilities:
• Manage service transition and operational readiness processes




• Partner with teams to incorporate operational requirements in product design
• Develop and maintain scalable operational frameworks
• Lead initiatives from requirements to implementation
• Analyze performance data to identify trends and opportunities

Requirements:
• Bachelor's degree in Business or related field
• 7-10 years in Service Delivery or Operations
• Proven experience in operationalizing products and services
• Solid skills in business analysis and process design
• Knowledge of Lean Six Sigma and Agile methodologies

Shape the future of technology infrastructure by optimizing service delivery at Equinix.
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📌 Global Operations Product Expert at Equinix (Ontario)
🏢 Equinix
📍 Ontario