Elevate your career as a Customer Operations Coordinator with Miele, ensuring top-notch support for professional customers. This role focuses on service coordination, customer engagement, and operational excellence.

Miele seeks a Customer Operations Coordinator with at least 2 years of experience in customer service and service call planning. You will be responsible for managing service activities, scheduling calls, and working closely with internal teams to resolve issues. Your efforts will enhance sales of service contracts and maintenance plans while supporting customer feedback initiatives.

Key Responsibilities:
• Coordinate and oversee service activities for timely support
• Schedule and manage service calls effectively
• Promote service contract sales and customer outreach




• Collaborate with teams for issue resolution
• Manage special projects alongside regular duties

Requirements:
• 2+ years in customer service and call center roles
• Proficient in Microsoft Office 365, particularly Excel
• Technical knowledge of systems and equipment is an asset
• Bilingual in English and French
• Robust organizational and multitasking skills

Utilize your expertise in customer operations to deliver exceptional experiences while upholding Miele’s values in service excellence.
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📌 Customer Operations Coordinator at Miele (Ontario)
🏢 Miele Canada
📍 Ontario