Transform network operations as a Senior Network Operations Engineer (L2) responsible for troubleshooting, incident management, and service restoration across multiple environments including retail, cloud, and corporate networks.

With at least 5 years of Network Operations experience, your role will encompass diagnosing issues and delivering solutions for complex network infrastructure. Emphasizing incident ownership, you’ll coordinate vendor activities and spearhead major incident responses, ensuring high availability of network services.

Key Responsibilities:
• Lead troubleshooting of advanced network incidents
• Diagnose and restore services in multiple domains
• Manage incidents from inception through resolution




• Facilitate Major Incident activities and responses
• Communicate effectively with vendors and service providers

Requirements:
• 5+ years in Network Operations or related support
• Experience with LAN, WAN, SD-WAN, and security domains
• Proficient in coordinating Smart Hands and field services
• Knowledge of change execution and maintenance
• Analyze trends in recurring incidents for solutions

Utilize your expertise in enhancing network reliability and performance.
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📌 Senior Network Operations Engineer (British Columbia)
🏢 Ztek Consulting
📍 British Columbia