Shape member experiences at Weyburn Credit Union as the Chief Member Experience Officer. Focus on strategy, people leadership, and driving exceptional member engagement and satisfaction.

As a permanent full-time member of the Executive Leadership Team, you will influence the member experience strategy and foster a member-centric culture. Overseeing key functions, you’ll enhance growth, operational excellence, and employee engagement across various channels. The role is pivotal in ensuring a consistent, high-quality experience for all members.

Key Responsibilities:
• Lead Weyburn Credit Union’s Member Experience Strategy
• Champion a culture centered on member satisfaction
• Drive initiatives to enhance loyalty and engagement




• Monitor performance indicators and organizational goals
• Collaborate across teams to strengthen member relationships

Requirements:
• Post-secondary education in relevant fields
• 7-10 years of progressive leadership experience
• Proven success in leading member-focused teams
• Robust strategic planning and performance management skills
• Exceptional relationship-building and communication abilities

Drive outstanding member experiences while shaping a supportive organizational culture at Weyburn Credit Union.
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📌 Chief Member Experience Officer at WCU (Saskatchewan)
🏢 Credit Union Central of Manitoba
📍 Saskatchewan