Excel in retail leadership with FIKA as a Retail Store Manager overseeing daily operations and profitability. Drive customer satisfaction and manage a high-performing team in a vibrant cannabis retail environment.

At FIKA, you'll lead the daily functions of your assigned location, managing staff and ensuring compliance with health and safety standards. Your role is crucial in inventory management and the optimization of retail space. Help shape the customer experience while adhering to company standards and policies.

Key Responsibilities:
• Manage daily store operations effectively
• Oversee staff training, coaching, and motivation
• Address and resolve customer complaints professionally
• Maintain inventory and ensure product presentation
• Authorize refunds, discounts, and supervise cash handling

Requirements:
• Minimum 3 years retail experience
• 1 year in a supervisory retail role
• Strong customer service capabilities
• Clear criminal record and Cannabis Certification
• Proficiency in Microsoft Office and sales software

Lead a agile team at FIKA, ensuring an exceptional retail experience and operational efficiency.
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📌 Retail Store Manager at FIKA (Ontario)
🏢 Miss Jones
📍 Ontario