Enhance customer success as a Solutions Consultant with PagerDuty, leveraging your technical expertise in a flexible hybrid workplace. Drive digital transformation by delivering effective solutions tailored to customer needs.

We are looking for a technical and customer-centric Solutions Consultant with over five years of pre-sales experience. You will engage with clients, identify potential roadblocks, and leverage PagerDuty's powerful tools to improve their operational efficiency. This role encompasses pre-sales, customer experience, and continuous improvement, requiring advanced communication skills and technical knowledge.

Key Responsibilities:
• Identify and solve customer challenges with technical solutions




• Conduct technical discovery to assess customer environments
• Design integrations with existing technology stacks
• Support sales through technical RFPs and RFIs
• Articulate PagerDuty's value to clients at all levels

Requirements:
• 5+ years of pre-sales experience
• Bachelor's degree in a technical field
• Familiarity with scripting and IT monitoring tools
• Solid relationship-building skills
• Ability to travel for client meetings

Shape customer experiences by utilizing PagerDuty's solutions in your role.
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📌 Solutions Consultant at PagerDuty (Ontario)
🏢 Triwill Group
📍 Ontario