Elevate your technical skills with Metso as a DMO Technical Support Representative in Canada, utilizing your expertise to enhance distributor and customer satisfaction through remote or hybrid options.

As a part of our Distributor Management Office, you will be pivotal in delivering first-class technical support to distributors and end customers. Your key responsibilities will include resolving product and warranty inquiries, ensuring compliance with service standards, and fostering relationships with distributors. Collaborate with a dedicated team of experts to drive service excellence and improved equipment reliability.

Key Responsibilities:
• Provide prompt technical support to customers and distributors
• Communicate product updates and service bulletins effectively




• Monitor warranty registration and commissioning processes
• Investigate and manage technical support issues
• Evaluate distributor performance against service standards

Requirements:
• Experience with industrial equipment and machinery support
• Strong troubleshooting and communication skills
• Ability to manage warranty processes effectively
• Experience in technical training is a plus
• Commitment to high safety and service standards

Bring your technical support expertise to Metso to drive sustainable solutions in contemporary industry.
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📌 Technical Support Specialist at Metso (British Columbia)
🏢 Metso
📍 British Columbia