Join Westlake as a Customer Service Representative specializing in order processing and customer inquiries. This contract position requires a robust foundation in JDE and a background in customer service.

You will be responsible for effectively managing customer orders from various communication methods while ensuring shipment and delivery processes are on track. Your role includes developing necessary documentation and maintaining compliance according to company policies. You’ll work closely with supply chain teams to meet customer expectations.

Key Responsibilities:
• Manage order processing accurately in JDE system
• Address complex order issues in compliance with guidelines
• Create documentation for accurate sales order tracking




• Collaborate with internal teams to fulfill customer needs
• Ensure compliance with SOX regulations and processes

Requirements:
• Bachelor's degree in Business Management or related field
• Preferred degree in sales or marketing
• 5 years customer service experience in a manufacturing context
• Proficient in JDE or similar ERP systems
• Capable of handling the role's physical requirements

Leverage your customer service skills to contribute to Westlake’s operational success.
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📌 Westlake Order Processing Customer Service Rep (Ontario)
🏢 Westlake Royal Building Products
📍 Ontario