Company Description Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.
Job Description Assistant Front Office Manager
Providing engaging, sincere, personalized service is one of the ways our Front Office colleagues are turning moments into memories for our guests. Showcase your interpersonal strengths as an Assistant Front Office Manager, where you will lead, train, and recognize your team in support of exceptional guest service.
Salary Range: $64,000 - $67,000 per annum, based on previous experience andeducation.
Job Duties Include:
Consistently offer professional, friendly, and engaging service
Assist theFront Office Managerin all aspects of the department and ensure service standards are followed
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Ensure proper staffing and scheduling of all Front Office colleague in accordance to productivity and guidelines
Qualifications Service focused personality is essential
Previous experience in a similar leadership role is an asset
Prior experience working with Opera or a related system
Robust interpersonal and problem solving abilities and the ability to lead by example
Degree or Diploma in Hospitality Management is an asset
Job Perks & Benefits Subsidized staff accommodationprovided
Complimentary mealin our staff cafeteria per shift
Access to our Employee Travel Program, with discounts on room rates and food & beverageat Fairmont & Accor properties worldwide
Hotel leisure benefits including Golf/Ski passes
Additional Information Visa Requirements : To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:
[email protected].
#J-18808-Ljbffr
📌 Assistant Front Office Manager (British Columbia)
🏢 Accor Hotels
📍 British Columbia