Join CIBC as a Financial Services Expert, fostering client relationships through proactive outreach. Utilize your financial knowledge to suggest tailored products to meet client goals.
In this temporary full-time role, you'll operate within CIBC's Contact Centre located in Toronto. As a Financial Services Expert, you will engage clients through outbound calls, addressing their financial needs and recommending appropriate financial products. Your proactive approach will enhance client satisfaction and strengthen their financial journey.
Key Responsibilities:
• Conduct outbound calls to educate clients on products
• Recommend personalized financial solutions based on client needs
• Develop in-depth understanding of client preferences
• Provide timely information to resolve client issues
• Work collaboratively to ensure comprehensive client support
Requirements:
• Experience in call center or financial services
• Excellent communication and client engagement skills
• Ability to work flexible schedule, Monday to Saturday
• Familiar with multiple software applications and tools
• Ready to meet the requirements for Agent@Home program
Drive client success by sharing your financial expertise at CIBC's Contact Centre.
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📌 Financial Services Expert at CIBC (Ontario)
🏢 CIBC
📍 Ontario