Join Fairmont Empress in Victoria, BC as a Spa Experience Coordinator. This full time position offers a chance to enhance guest experiences through exceptional service and organization.

In your role as a Spa Experience Coordinator, you'll serve as the first point of contact for guests, ensuring a smooth operation in the spa setting. You'll maintain the reception area's cleanliness and organization while managing inquiries and bookings effectively. Your familiarity with treatments and services will enrich the guest experience.

Key Responsibilities:
• Ensure a friendly greeting for all guests upon arrival
• Oversee spa reception, promoting a clean and welcoming space
• Handle inquiries via phone and email efficiently
• Control access to spa facilities for safety
• Advise guests on products that align with their preferences

Requirements:
• At least 2 years of relevant experience
• Hospitality-related diploma or degree preferred
• Competence in Microsoft Office tools
• Excellent English communication
• Regular standing, walking, and lifting involved

Contribute to a rejuvenating atmosphere as the face of luxury wellness at Fairmont Empress.
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📌 Fairmont Empress Spa Coordinator Role (British Columbia)
🏢 FAIRMONT
📍 British Columbia