Become the go-to End User Support Desktop Technician, providing critical maintenance and troubleshooting for desktop environments. Ensure optimal performance and user satisfaction.

As an End User Support Desktop Technician, your main focus will be on resolving issues and performing maintenance on end-user devices. Collaborate across teams to implement solutions and ensure seamless operations. Your experience and technical skills will be vital in addressing user needs effectively.

Key Responsibilities:
• Troubleshoot and resolve equipment incidents via multiple channels
• Install and upgrade hardware and software of workstations
• Maintain comprehensive records of repairs and installations
• Assist in equipment procurement and standardization efforts
• Liaise with vendors for third-party support

Requirements:
• 1-2 years of experience in IT support
• Degree or relevant certification in computer science
• Robust technical acumen in hardware and systems
• Hands-on problem-solving capabilities with Dell products
• Excellent communication and customer service abilities

Enhance user satisfaction and device performance through your role in technical support.
#J-18808-Ljbffr

📌 End User Support Desktop Technician (Ontario)
🏢 General Dynamics Land Systems - Canada
📍 Ontario