Elevate your career as a Group Manager in Issue Management at Citi, focusing on comprehensive compliance strategies and risk management oversight in a full-time capacity.

This role demands over 15 years of expertise in operational risk and compliance within the financial services sector. You will lead teams in addressing root causes for control failures, manage the end-to-end lifecycle of audits, and ensure robust tracking of issue resolutions. Your leadership will be crucial in developing sustainable solutions and cultivating effective partnerships across Citi's operations.

Key Responsibilities:
• Oversee governance and lifecycle management in issue remediation
• Analyze operational risks and propose mitigation strategies
• Foster collaboration with senior management and audit teams




• Report on issue quality metrics and control effectiveness
• Integrate lessons learned into compliance improvement plans

Requirements:
• 15+ years in operational risk management
• Deep understanding of regulatory compliance and controls
• Robust decision-making and communication skills
• Proven track record in implementing control frameworks
• Bachelor’s required; Master’s degree is advantageous

Contribute to Citi's commitment to risk management and compliance, enhancing issue resolution processes and fostering stakeholder engagement.
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📌 Group Manager in Issue Management at Citi (Ontario)
🏢 Citibank (Switzerland
📍 Ontario