Elevate your leadership skills as a PetsHotel Manager at PetSmart. Focus on creating exceptional experiences for pets and their parents, ensuring safety and operational excellence.

PetSmart seeks a dedicated PetsHotel Manager to oversee all aspects of the hotel operations while delivering top-notch customer service and maintaining a safe environment for pets and associates. With at least three years of retail leadership experience required, this role includes vital responsibilities in recruiting, training, and developing associates to create a vibrant team culture. You’ll also handle pet care operations, ensuring all procedures align with company policies.

Key Responsibilities:



• Lead recruitment and training of hotel associates • Manage pet care operations and check-in procedures • Ensure safety standards and health compliance for pets • Handle pet parent inquiries and service surveys • Oversee daily hotel operations and ensure brand integrity

Requirements: • 3+ years in retail leadership or customer-focused roles • Full time availability, including evenings and weekends • Strong organizational skills and attention to detail • Excellent written and verbal communication skills • Ability to lift up to 50 pounds and operate in diverse environments

Step into a role where your leadership fosters exceptional pet care and customer satisfaction at PetSmart. #J-18808-Ljbffr

📌 Lead PetsHotel Manager at PetSmart (Montreal)
🏢 PetSmart Store Support Group
📍 Montreal