Make a difference with Know History as a Client Services Advocate based in Ottawa, ON. This full-time role offers you the chance to support clients and navigate their needs in a respectful, culturally sensitive manner.

Join Know History, a leader in historical research services, as a Client Services Advocate. You’ll engage with clients one-on-one, responding to inquiries, ensuring timely solutions, and maintaining accurate records. Strong communication skills and compassion are essential in this role, which supports various clients, including Indigenous communities.

Key Responsibilities:
• Connect with clients and community members regarding their queries
• Advocate for clients by providing information and referrals
• Manage inbound and outbound communications effectively




• Open and complete service tickets, logging interactions
• Conduct data entry and maintain database integrity

Requirements:
• Minimum 1-2 years in client service or administrative roles
• Strong communication and active listening skills
• Awareness of Indigenous history and issues is crucial
• Proficient in office software within a Windows workplace
• Attention to detail for accurate documentation

Bring your client-centered approach to Know History and support community engagement in Ottawa.
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📌 Client Services Advocate in Ottawa (Quebec City)
🏢 KNOW HISTORY
📍 Quebec City