Elevate customer interactions as a Bilingual Customer Care Advisor with Scotiabank in Ottawa. This hybrid role offers the flexibility to assist customers in both French and English while ensuring exceptional service and support.

In this full-time position, you’ll connect with Canadian Banking customers to provide tailored solutions and valuable advice. Your passion for customer service and ability to multitask across various platforms will enhance customer experiences. As part of Scotiabank, you’ll also benefit from an inclusive, award-winning culture that values your expertise and ideas.

Key Responsibilities:
• Handle inbound customer and branch calls promptly
• Identify customer needs and suggest customized solutions




• Navigate multiple systems to provide accurate information
• Guide customers through troubleshooting and setup processes
• Champion the Scotiabank brand in every interaction

Requirements:
• High school diploma or equivalent experience
• Experience in customer-focused roles
• Solid multitasking abilities with technology
• Passion for improving customer experiences
• Bilingual in French and English

Be part of Scotiabank’s journey by delivering superior customer service through your expertise and communication skills.
#J-18808-Ljbffr

📌 Bilingual Customer Care Advisor Ottawa (Quebec City)
🏢 Scotiabank
📍 Quebec City