Enhance events with your technical expertise as a Senior Technical Lead, overseeing multimedia setups and operations in a hotel workplace. Excel in customer service while ensuring exceptional event execution.

This Mid-Tier role serves as a bridge between technical specialists and managerial positions within Encore. Bring your expertise in equipment operation, troubleshooting, and team leadership to elevate event experiences. Candidates should possess a solid foundation in audiovisual technology and excellent client communication skills, aimed at maximizing satisfaction throughout the event lifecycle.

Key Responsibilities:
• Operate and troubleshoot audiovisual equipment during events
• Ensure timely setup, operation, and breakdown of equipment




• Maintain security and safety of equipment in use
• Foster positive client relationships and communication
• Train and mentor team members on technical skills

Requirements:
• Bachelor’s Degree preferred
• Minimum 2 years in a relevant field
• Customer service or hospitality experience (2-3 years preferred)
• Technical 1-Star Certification required for applicants
• Ability to lift 50 lbs and hold a valid driver’s license

Leverage your technical and customer service skills to deliver flawless events with Encore.
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📌 Senior Technical Lead for Events (Ontario)
🏢 Encore
📍 Ontario