Step into a rewarding position at OTIP Group of Companies as a Sales & Service Administration Representative. Deliver outstanding client service while performing critical administrative duties.

Reporting directly to the Assistant Manager, you'll play a vital role in enhancing client interactions and managing essential documents within the organization. This position requires effective communication skills and a detail-oriented approach to support sales processes through the Applied Epic Broker Management System. You'll also be involved in collaboration with brokers, clients, and third-party partners.

Key Responsibilities:
• Sort and process incoming correspondence efficiently
• Assist clients with navigating the Orbit Client Portal
• Handle inquiries via the administrative phone skill




• Ensure policy information is entered accurately in the system
• Process policy changes and cancellations for clients

Requirements:
• Robust written and verbal communication capabilities
• Proficient in Microsoft Office Suite, especially Outlook
• Experience in administrative support or insurance fields
• Familiarity with broker management systems like Applied Epic
• Excellent organizational and multitasking abilities

Leverage your administrative skills and client service passion with OTIP Group, making a meaningful impact on customer satisfaction.
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📌 OTIP Group Sales & Service Admin Role (Quebec City)
🏢 Orbit Insurance Services
📍 Quebec City