30 Aug
|
Healthy Planet
|
Quebec City
30 Aug
Healthy Planet
Quebec City
Empower Wellness. Drive Success. Lead the Way.
At Healthy Planet, our Brand & Sales Leader champions both our customer experience and retail strategy - bridging the gap between product knowledge, team development, and operational execution. As a key leader on the sales floor, you'll drive brand performance, lead and inspire team members, and ensure that every customer interaction reflects our mission of empowering healthier lifestyles.
As Brand & Sales Leader, you directly manage and mentor the Wellness Nutrition Coach, Sport & Fitness Advisor, Health & Beauty Advisor, and Health & Wellness Ambassador teams - empowering them to deliver exceptional customer experiences and exceed sales targets. You will also collaborate closely with other department heads to foster a seamless and inspiring store environment.
This is more than a front-line sales role - you are a coach, a mentor, and a brand strategist on the ground. You will support store leadership in shaping team performance, delivering educational excellence, and growing our customer base through authentic, informed, and purpose-driven interactions.
Disclaimer: The typical hiring range for this position is $22 to $22.50. Final compensation will be determined based on the selected candidate’s experience, skill set, internal equity, and organizational needs. This posting is for an existing vacancy.
Key Responsibilities
Sales Strategy & Brand Performance
Lead daily and weekly sales initiatives to meet and exceed targets through team motivation, tracking, and coaching
Champion brand storytelling, translating national brand messages into meaningful in-store experiences
Drive execution of promotions, loyalty campaigns, and sales tactics, ensuring alignment with store and company goals
Collaborate with Store Manager and department leads to analyze sales reports and identify actionable improvements
Monitor team KPIs such as sales growth, customer satisfaction, and training completion
Directly manage and mentor Wellness Nutrition Coach, Sport & Fitness Advisor, Health & Beauty Advisor, and Health & Wellness Ambassador teams
Deliver regular coaching in selling techniques, customer engagement, and brand knowledge
Lead small-group training and onboarding sessions, ensuring team members are confident and well-equipped
Promote a culture of accountability, collaboration, and wellness-driven service
Customer Experience & Engagement
Serve as a customer experience role model - delivering exceptional service, guidance, and product education
Build relationships with regular customers and use feedback to enhance service delivery
Guide team members in creating personalized wellness journeys for customers
Ensure that customer interactions at every touchpoint reflect Healthy Planet's values and mission
Visual Merchandising & Store Presentation
Oversee merchandising standards in key sales-driving areas of the store, including endcaps, wellness sections, and seasonal features
Partner with Store Management and Marketing to implement engaging displays that inspire purchase
Ensure signage, pricing, and visual presentation align with current campaigns and product launches
Operations & Collaboration
Participate in planning and execution of in-store demos, wellness events, and brand activations
Support daily operations including opening/closing procedures, POS troubleshooting, and stock replenishment
Collaborate cross-functionally with other department leaders (Produce, Front End, etc.) to foster a cohesive store experience
Attend weekly leadership meetings and contribute to store strategy, reporting, and performance improvement
Training & Compliance
Completion of assigned training modules
Ongoing participation in workshops and brand education sessions to stay current on wellness trends and company initiatives
Demonstrated commitment to attendance, punctuality, team collaboration, and reliability
Other Duties
Perform additional tasks and responsibilities as assigned.
Qualifications
3-5 years of experience in retail, sales, or customer-facing leadership roles
Proven success in meeting or exceeding retail sales goals
Previous experience training or mentoring team members
Deep understanding of customer behavior, sales strategies, and brand merchandising
Strong communication, coaching, and conflict-resolution skills
Passion for wellness and the ability to educate customers authentically and enthusiastically
Organized, proactive,
and capable of managing multiple responsibilities in a fast-paced setting
Proficient in Microsoft Office, POS systems, and digital reporting tools
Flexible availability including evenings, weekends, and holidays
Physically able to lift up to 50 lbs and stay active throughout the shift
Demonstrated attendance, punctuality, team collaboration, and reliability
You'll Thrive Here If You Are…
A sales-driven leader who loves turning goals into results
Passionate about health and wellness with a desire to make an impact
A natural coach who enjoys mentoring others and watching them grow
Energized by creating engaging customer experiences that build brand loyalty
Confident in driving in-store strategies while staying grounded in daily execution
Committed to fostering a culture of accountability, kindness, and continuous learning
What We Offer:
An amazing work environment where collaboration, creativity, and fun are at the heart of everything we do
Comprehensive medical benefits and a versatile spending account for full-time permanent employees - because we care about your health and well-being
Exclusive employee discounts on our products - treat yourself while you help others find what they love
Exciting internal growth opportunities to help you develop your skills, advance your career, and grow within the company
Career-focused continuing education and development opportunities
A supportive and inclusive company culture that celebrates individuality, fosters teamwork, and values your contributions
GoodLife Fitness corporate membership discounts
Life at Healthy Planet
At Healthy Planet, we believe that our biggest strength lies in fostering a work environment where our employees feel at home and can be their true selves. We operate as a family, supporting each other to thrive both personally and professionally. Our culture is built on mutual respect, collaboration, and a shared passion for making a positive impact on the world.
Discover more about what it’s like to be part of the Healthy Planet family by clicking the link below:
At Healthy Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled
#J-18808-Ljbffr
📌 Brand & Sales Leader (Team Lead) (Quebec City)
🏢 Healthy Planet
📍 Quebec City