Client Services Coordinator – Senior HelpersOkanagan
Senior HelpersOkanagan has an immediate opening for a Client Services Coordinator to support our clients, caregivers, and care team. If you’re a registered HCA, PSW or experiences caregiverwith strong communication skills and experience in senior care, this is a meaningful role with room to grow.

What You’ll Do

Assist the Client Services Nurse and Client Services Supervisor with client assessments and care‑plan development when needed

Support ongoing communication with clients and families

Supervise and support caregivers; help resolve issues as they arise

Manage caregiver shift schedules to ensure reliable coverage

Provide direct care when needed to maintain continuity for clients

Maintain accurate client records and documentation

Handle client inquiries and concerns

Assist with caregiver recruitment, onboarding, and training

Ensure compliance with provincial regulations and company policies

Support community outreach and relationship‑building efforts

What You Bring

Registered with the BC Care Aide & Community Health Worker Registry

Completion of a recognized HCA program





2+ years experience in senior care or a similar role

Strong communication, organization, and problem‑solving skills

Ability to handle sensitive situations with empathy

Proficiency with Microsoft Office; WellSky experience is an asset

Reliable transportation and flexibility for occasional evenings/weekends

Benefits

Competitive salary ($25-$27 per hour)

Option to join health benefits program

Paid vacation

Professional development opportunities

Supportive, positive team culture

Join a team that values compassion, connection, and exceptional care for seniors.

Senior HelpersOkanagan Company Culture
Our culture is rooted in strong core values, recognition, and respect. Our caregivers and staff are treated with dignity in an inclusive environment, experience genuine camaraderie, and take pride in work that makes a real difference in the lives of seniors.

We are an equal prospect employer and prohibit discrimination or harassment based on any protected characteristic under federal, provincial, or local laws.

INDCAN

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📌 Client Services Coordinator (British Columbia)
🏢 Senior Helpers Parent Account
📍 British Columbia