Join our wellness journey as a Spa Receptionist, dedicated to providing outstanding guest service while promoting relaxation and well-being. This role supports guests from the check-in process through their entire spa adventure.

The Spa Receptionist is pivotal in creating a peaceful atmosphere at our Nordic Spa. You will efficiently take reservations, advocate for our spa services, assist with product inquiries, and manage payment processes. Your commitment to guest satisfaction and attention to detail will be crucial in upholding our hygiene and safety standards.

Key Responsibilities:
• Process reservations over phone and email thoroughly
• Employ technology for organizing guest visits
• Advocate and promote Spa services proactively
• Accurately enter treatment data in the system
• Facilitate payment transactions with care

Requirements:
• Solid command of both French and English
• Experience in customer service settings
• Excellent attention to multitasking demands
• Approachable and warm manner with guests
• Adhere to strict confidentiality practices

Become a key player in fostering a serene and inviting spa experience for our cherished guests.
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📌 Wellness-focused Spa Receptionist Role (Quebec City)
🏢 Germain Hotels group
📍 Quebec City