Elevate guest experiences with Courtyard by Marriott Edmonton as an Assistant Front Office Manager. Drive operational excellence and inspire your team in this full-time in office role.

Join the dedicated guest services team at Courtyard by Marriott Edmonton Downtown as an Assistant Front Office Manager. This leadership position focuses on enhancing guest satisfaction, training team members, and managing front desk operations. You will play a pivotal role in creating a supportive work environment while monitoring guest feedback and implementing service improvements.

Key Responsibilities:
• Support and train team members in service excellence
• Analyze Guest Satisfaction Survey data and develop action plans




• Assist in revenue strategies and inventory management
• Oversee scheduling and performance management of staff
• Ensure compliance with safety and corporate policies

Requirements:
• Previous supervisory experience in hotel front office
• Strong understanding of guest service and recovery planning
• Excellent communication and leadership skills
• Financial acumen in budgeting and accounting
• Familiarity with HR compliance and hotel systems

Lead your team and enhance guest satisfaction at Courtyard by Marriott Edmonton.
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📌 Front Office Manager at Courtyard Edmonton (Alberta)
🏢 Tapestry Conshohocken
📍 Alberta