Become a critical problem solver with Third Octet as a Senior IT Engineer. Drive operational efficiency and ensure smooth customer environments in a versatile work setting.

At Third Octet, you'll take on the pivotal role of handling escalated technical challenges and executing complex changes beyond established standards. With over five years in Microsoft environments, you will guide Tier 2 analysts and lead post-incident reviews that matter. Your expertise in Microsoft 365, Azure, and network security will ensure successful migrations and transitions while maintaining high operational standards.

Key Responsibilities:
• Act as escalation point for the Services team
• Lead major incidents and direct technical actions




• Execute complex changes safely with rollback plans
• Remediate and maintain operational environments
• Develop Tier 2 analysts through structured engagement

Requirements:
• Minimum five years supporting Microsoft services
• Proven track record in complex problem ownership
• In-depth knowledge of Microsoft 365 and Azure
• Strong diagnostic skills under pressure
• Certification in Microsoft technology preferred

Utilize your technical depth and incident management skills to significantly impact Third Octet’s service delivery.
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📌 Senior IT Engineer at Third Octet (Ontario)
🏢 Third Octet
📍 Ontario