About the Role Mercor is partnering with a leading AI lab to train frontier models on high-quality insurance reasoning data. We're hiring Disability Claims & Underwriting Specialists to design realistic disability adjudication and risk-selection scenarios, evaluate model outputs against established industry standards, and help shape how the next generation of AI reasons about disability definitions, medical and vocational evidence, and benefit entitlement.
We welcome group and individual disability claims examiners, disability underwriters, vocational rehabilitation professionals, return-to-work and absence-management specialists, and appeals reviewers from carriers, TPAs and employer-side programs.
What You'll Do Design realistic scenarios involving short- and long-term disability claims, elimination periods, own-occupation and any-occupation definitions, residual and partial disability, offsets, recurrent disability and claim duration management
Create work products such as claim determinations, benefit calculations, medical and vocational evidence summaries, transferable-skills analyses, return-to-work plans and appeal decisions
Write "golden" reference responses at experienced disability-professional quality
Grade AI-generated responses against structured rubrics for definitional accuracy, evidentiary support, benefit-calculation correctness and procedural fairness
Identify misapplied disability definitions, unsupported functional conclusions, missed offsets, incorrect benefit math, and failures to document the administrative record




Provide written feedback the research team uses to improve model behavior
Participate in onboarding office hours and calibration sessions
You're a Good Fit If You Have 2+ years of qualified experience in disability claims adjudication, disability underwriting, vocational rehabilitation, or leave and absence management
Have worked with at least one program type, such as group short-term disability, group long-term disability, individual disability income, statutory disability, or life waiver of premium
Understand how contract definitions, elimination periods, offsets, pre-existing-condition provisions and maximum benefit periods determine entitlement and duration
Can weigh medical, occupational and financial evidence and articulate a defensible determination with a documented rationale
Demonstrate excellent written analysis, balanced judgment and high attention to detail
Can distinguish claim adjudication from treating-provider clinical decisions and from formal legal advice
Bonus Qualifications CRC, CDMS, CCM, CPDM, RN, or comparable clinical or vocational credential
Experience with ERISA administrative records, appeals or litigation support
Individual disability income underwriting, including occupation class and financial underwriting
Social Security, workers compensation or other-income offset coordination experience
Experience with FMLA, state leave programs or ADA accommodation interaction
Role Highlights Minimum 20 hours per week (ideally 40+)
Role starts immediately, applications reviewed on a rolling basis

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📌 Disability Claims Expert - Underwriting (Ontario)
🏢 Obsidian
📍 Ontario