Restaurant Manager Employer: Mati Crudo + Charcoal
Job details Experienced Front of House Manager. Please note: This is a senior leadership position intended for an established hospitality skilled with previous experience successfully managing a front‑of‑house team. It is not an entry‑level management or introductory hospitality role. Mati is seeking a confident, experienced, and hospitality‑driven Front of House Manager to lead our team and uphold the high level of service our guests know and expect. The successful candidate will bring strong professional judgment, a composed leadership presence, and proven experience overseeing restaurant operations and developing front‑of‑house teams. You must be comfortable taking ownership of service, making decisions independently, holding team members accountable, and managing challenging situations with professionalism and discretion.
Responsibilities Take ownership of daily front‑of‑house operations and service execution
Lead the dining room with confidence, professionalism, and a visible presence
Manage reservations, seating plans, and guest flow throughout the restaurant
Welcome guests warmly and build meaningful, lasting guest relationships
Lead, supervise, and support Servers, Bartenders, Barbacks, Hosts, and Server Assistants
Conduct daily pre‑shift meetings and clearly communicate service expectations, menu updates, and operational priorities
Set clear standards and hold team members accountable for performance
Provide ongoing coaching, mentorship, and constructive feedback
Anticipate guest needs and address concerns promptly, thoughtfully, and professionally
Remain composed and solutions‑focused during high‑volume services and challenging situations




Collaborate closely with kitchen and bar leadership to deliver a seamless dining experience
Support recruitment, onboarding, training, and team‑development initiatives
Foster a positive, professional, and team‑focused workplace culture
Assist with scheduling and other operational responsibilities as required
Qualifications A minimum of three years of direct experience in a comparable restaurant‑management position
Previous experience as a Front of House Manager, Restaurant Manager, Assistant General Manager, General Manager, or Maître D? is required
Demonstrated experience independently leading service and managing a front‑of‑house team
A strong understanding of elevated service standards and restaurant operations
Proven ability to coach employees, address performance concerns, and maintain accountability
Strong leadership, communication, decision‑making, and problem‑solving skills
Excellent organizational abilities and attention to detail
A calm, confident, and professional approach in a fast‑paced environment
A genuine passion for hospitality and building lasting guest relationships
Experience with OpenTable and restaurant POS systems is considered an asset
Availability to work evenings, weekends, and holidays is required (New Years & Valentines Day)
What We Offer Competitive compensation based on experience
Opportunities for professional growth and advancement within a growing hospitality group
Staff dining discounts and team perks
A supportive and collaborative leadership environment
The opportunity to make a meaningful impact on Mati’s team and guest experience
Benefits:
Discounted or free food
Extended healt
Location Ottawa, ON
Work location On site
Salary $ 60,000 YEAR annually
Terms of employment Full time
Starts as soon as possible
vacancies 1 vacancy
Pay: From $60,000.00 per year

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📌 manager, restaurant (Quebec City)
🏢 Mati Crudo + Charcoal
📍 Quebec City