Join Viv Technologies as a personable Implementation Consultant specializing in B2B software. This Toronto-based role focuses on leading multi-site home care projects from kickoff to go-live.

In this role, you will manage a portfolio of customer implementations, ensuring smooth configuration, data migration, and training for users across various tech-savviness levels. Your solid project management skills will be essential in coordinating timelines and stakeholder communication, while your facilitation experience will help ease adoption. You'll also contribute to product improvements based on implementation experiences.

Key Responsibilities:
• Lead multi-site home care implementations from kickoff to go-live
• Run discovery sessions to map agencies’ workflows
• Configure customer environments and integrations




• Coordinate data migration and validation processes
• Design and deliver user training tailored to different audiences

Requirements:
• 2 years implementing B2B software, 1 year as lead
• Proven project management of concurrent customer projects
• Comfortable with software configuration and data validation
• Excellent training and facilitation skills
• Clear written communication for project updates

Elevate your career by combining project management, consulting, and training to empower home care operators with Viv Technologies.
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📌 Bilingual Implementation Consultant at Viv Technologies (Ontario)
🏢 Viv Technologies
📍 Ontario