PPG invites dynamic candidates for the role of Associate Customer Service Representative, pivotal in delivering superior service through prompt inquiry resolutions and order management. This in office role emphasizes customer engagement and problem resolution with a commitment to excellence.

In this role, you’ll handle customer inquiries via phone and email, serving as a primary contact for solutions and support. You will utilize your analytical skills to assess service needs, ensuring that all interactions align with PPG’s high service standards. Collaboration with internal teams is essential to communicate customer issues effectively and to maintain thorough knowledge of products.

Key Responsibilities:
• Respond to customer inquiries via multiple channels
• Process customer orders accurately and efficiently




• Develop a deep understanding of company products
• Analyze needs for effective internal communications
• Keep detailed records of customer interactions

Requirements:
• Experience in customer service or related fields preferred
• Excellent organizational and problem-solving abilities
• Proficiency in Microsoft Office and data systems
• Comfortable collaborating with diverse teams
• Focused on providing exceptional service and support

Make an impact at PPG by leveraging your customer service skills and passion for problem-solving to enhance customer experiences.
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📌 PPG Associate Customer Service Role (Ontario)
🏢 PPG
📍 Ontario