Support clients as a Collection Agent with Northlake Financial in Barrie, ON. This role involves engaging with customers to navigate the repayment process and resolve outstanding accounts.

As a member of Northlake’s dedicated team, you will utilize your customer service skills and creative problem-solving to assist customers. The position is full-time and requires working on-site, emphasizing personal interactions with clients needing assistance with delinquency management.

Key Responsibilities: • Handle late-stage accounts and create repayment solutions • Educate customers on payment processes clearly • Maintain compliance with regulatory standards in collections • Negotiate payment arrangements and document discussions • Achieve individual and team collection objectives

Requirements: • Availability to work flexible hours, including weekends • 1-2 years of relevant experience in collections • High school diploma required • Robust decision-making and communication skills • Ability to organize and prioritize tasks efficiently

Join a transition in the automotive finance industry while contributing to customer resolutions at Northlake Financial. #J-18808-Ljbffr

📌 Collection Agent Role at Northlake Financial (Winnipeg)
🏢 NorthLake Financial
📍 Winnipeg