Take on the role of Technical Support Specialist at Ingersoll Rand, working remotely to assist users with Maximus products. Engage in training and troubleshooting via phone and internet to resolve customer issues.

This position calls for a dedicated individual with a background in customer support and equipment training. You will manage incoming calls, coordinate with teams across the USA and Canada, and ensure that distributors and customers have the training they need to optimize product performance. Collaboration with the sales team will also be part of your role to deliver effective solutions.

Key Responsibilities:
• Address tech support inquiries through Zendesk
• Collaborate with support teams in USA & Canada




• Work with Technical Service Manager on training
• Train equipment installers on proper setup
• Provide follow-up support to customers and distributors

Requirements:
• Associate’s degree
• At least 2 years of experience in tech support
• Valid driver’s license
• Basic knowledge of electronics and tools
• Bilingual (Spanish or French) preferred

Utilize your technical expertise and customer service prowess at Ingersoll Rand to boost product effectiveness.
#J-18808-Ljbffr

📌 Remote Technical Support Specialist Job (Quebec City)
🏢 Ingersoll Rand
📍 Quebec City