Empower community progress as UGM’s Manager of Retail Operations & Logistics, focusing on revenue enhancement and operational excellence. This role emphasizes strategic leadership and meaningful community service.

In this pivotal role at UGM, you will lead retail operations across two thrift store locations and a distribution center, driving revenue and efficiency. You'll oversee merchandising, pricing strategies, and the customer experience while managing a diverse team aiming for both operational success and community benefit. Your responsibilities extend to optimizing inventory and maintaining operational readiness, ensuring the stores align with UGM’s mission.

Key Responsibilities:
• Lead effective retail operations and improve team performance




• Monitor KPIs and adjust strategies based on data-driven insights
• Organize promotional events to attract customers
• Ensure clean and appealing store presentations
• Develop community relations for enhanced donation intake

Requirements:
• At least 5 years of progressive management in retail
• Degree in relevant field preferred
• Class 5 driver’s license required
• Robust leadership and mentoring abilities
• Proficiency in budget management and financial reporting

Take charge of operational excellence and contribute to UGM’s mission in this impactful managerial role.
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📌 Manager of Retail Operations & Logistics (British Columbia)
🏢 Union Gospel Mission - Vancouver
📍 British Columbia