Our Client is looking for a Senior UX Designer to support a large-scale Ontario Government digital transformation initiative focused on building a up-to-date Common Compliance Management Platform (CCMP).

Location: Toronto, Ontario

Work Model: Onsite

Contract: Full‑time

Salary: CA$100,000.00 yearly

Key Responsibilities

Lead UX activities across the full product lifecycle, including discovery, research, design, prototyping, usability testing, validation, implementation, and continuous improvement.

Plan and conduct user research, including interviews, stakeholder workshops, surveys, usability testing, and consultations.

Translate research findings into personas, customer journey maps, service blueprints, information architecture, user flows, wireframes, mockups, and interactive prototypes.

Develop and iterate designs using Figma or equivalent UX design tools.

Apply human‑centered design, UX/UI best practices, and evidence‑based design methods.

Ensure solutions meet AODA, WCAG, Ontario Design System, and digital accessibility standards.

Collaborate with product owners, business stakeholders, developers, architects, and cross‑functional Agile teams.

Lead stakeholder workshops, requirements gathering, design validation, and consensus‑building activities.

Establish and apply UX metrics, performance measures, and continuous validation practices.

Provide strategic UX, service design, accessibility, and digital experience recommendations.

Support solution architecture, options analysis, and business case development.





Participate in Agile delivery activities including user stories, sprint planning, backlog refinement, testing, and user acceptance activities.

Must-Have Qualifications

5+ years of experience leading human‑centered UX research and design for complex digital products and services.

Strong hands‑on experience conducting user interviews, workshops, surveys, usability testing, and stakeholder consultations.

Demonstrated experience leading end‑to‑end UX design from discovery through delivery.

Strong experience creating personas, user journeys, service blueprints, information architecture, user flows, wireframes, mockups, and interactive prototypes.

Experience with the Ontario Design System or similar government/design systems.

Strong understanding of AODA and WCAG accessibility requirements.

3+ years of Service Design and Digital Product Delivery experience.

Hands‑on experience with Figma or equivalent prototyping/design tools.

Experience working in Agile, Scrum, Lean, or DevOps environments.

Experience with Azure DevOps or similar Agile delivery tools.

Experience supporting public sector, government, enterprise, or large‑scale digital transformation initiatives.

Strong stakeholder engagement, facilitation, communication, analytical, and problem‑solving skills.

Nice to Have

Experience establishing UX metrics and measuring digital service performance.

Experience supporting multiple user groups and complex business domains.

Experience advising senior stakeholders on UX strategy, service design, accessibility, and digital experience.

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📌 UX/UI Front-End Engineer – React & TypeScript (Ontario)
🏢 Astra North Infoteck
📍 Ontario