Enhance client satisfaction with Manulife as a Client Relationship Manager in a hybrid role in Waterloo, Ontario. Support corporate clients and strengthen relationships while working closely with the sales team.

In this pivotal role within the Canada Retirement team, you will manage relationships with plan sponsors and consultants. Your focus will be on client experience and assisting with various needs, from product explanations to plan governance. Responsibilities also include participating in pre-sale processes, conducting training, and offering service improvements to ensure client retention.

Key Responsibilities:
• Build solid client relationships through proactive service
• Support sales through presentations and product knowledge




• Assist in installations and training for plan administrators
• Participate in pension committee meetings
• Recommend ongoing service improvements

Requirements:
• Experience in the Canadian pension industry
• Undergraduate degree in business, economics, or finance preferred
• Knowledge of group retirement plans and regulations
• Strong mathematical aptitude preferred
• Willingness to obtain RPA Designation within 3 years

Drive client retention and satisfaction with your expertise in relationship management at Manulife.
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📌 Client Relationship Manager at Manulife (Ontario)
🏢 Manulife
📍 Ontario