Join Alberta Health Services as an IT Customer Support II, providing specialized technical support to enhance healthcare IT functions. This role emphasizes advanced problem-solving for diverse technology issues.

Your responsibilities will include resolving advanced IT issues for users throughout Alberta Health Services, mainly in onsite settings. With 3-5 years of relevant experience, your ability to communicate effectively, prioritize tasks, and promote cooperation will be critical in this role.

Key Responsibilities:
• Deliver hands-on support for IT devices and applications
• Resolve complex technical issues and facilitate escalation
• Promote compliance with AHS standards in all support




• Participate in solution implementation assigned by seniors
• Maintain a focus on confidentiality and quality improvement

Requirements:
• Certificate in Computer Support is required
• Minimum 3-5 years relevant IT support experience
• Proficient in Microsoft Suite and Windows software
• Effective communication and conflict resolution capabilities
• Valid driver's license and access to a vehicle

Leverage your IT support skills to make a meaningful impact within the healthcare sector at AHS.
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📌 IT Support II at Alberta Health Services
🏢 Alberta Health Services
📍 Alberta