Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description: Accountabilities Act as a role model for all participants as reflected by appearance, behaviour and attitude
Provide caseload responsibilities as assigned by Program Manager
Provide support to participants’ personal development as decided through individual program planning
Know and respond to the safety and health care of participants
Provide teaching and support to participants
Ensure learning opportunities are provided using agency and community resources
Follow and promote the agency and program goals and philosophies
Develop, coordinate and carry out recreational or learning programs.
Provide morning/afternoon supports to clients arriving/leaving
Participate in meetings and in-service training, as required
Make suggestions to improve efficiency, working conditions or procedures as applicable
Represent the organization in a qualified manner
Direct, delegate, coordinate, organize and ensure the completion of shift responsibilities
Ensure relevant information is communicated
Maintain effective communication
Attend and participate in meetings and staff development training at the discretion of the program supervisor
Be responsible for professional development
Strive for excellence and participating constructively and energetically as a responsible member of the agency, working diligently to achieve agency goals, targets, and timelines
Meet participant needs through programming implementation, upholding policies and procedures, and preparing and participating in agency reviews
Work collaboratively and maintain harmonious relations with all staff, management, and the community




Document and share knowledge of all relevant legislation including maintaining up-to-date participant records and agency statistics
Maintain up-to-date working knowledge of all relevant legislation associated with the program’s participant group, and to keep ethical and legal responsibilities with participants and others associated with the agency
Perform other related duties as required
Education, Qualifications and Certifications Developmental Services Worker (DSW) Diploma or other equivalent degree/diploma related to human services
Valid Standard First Aid Certificate (including CPR)
Crisis Prevention Intervention and Behaviour Management Skills Certificate
Training and/or experience in medication administration
Drivers license is an asset
Experience and Knowledge Requirements Preferred minimum 2-5 years’ experience working with people with developmental disabilities and preferably working with individuals who have a dual diagnosis of mental health challenges and developmental disabilities
Counselling experience in development disabilities and/or dual diagnosis field of 1+ years
Experience with implementing Individual Support Plans
Experience in community outreach
Teaching skills (demonstrated ability to implement various teaching approaches and group instructor skills)
Ability to model and teach desirable work skills
Proficient in Microsoft Office (Word, Excel, Outlook), Internet, e-mail and proficient in the use of general office equipment
Understanding and support for the Mission of The Salvation Army
Skills and Capabilities Attention to detail, problem solving and analytical skills
Strong interpersonal, customer service and communication skills
Able to work both independently and as part of a team
Proven organizational and multi-tasking skills and able to cope with changing needs and deliver successful results in a timely manner
Strong sense of integrity and confidentiality with qualified ethics and a balanced sense of fairness and flexibility
Able to work in a professional environment dealing with issues relating to residents,



day program participants, staff, agency finances, and other confidential and sensitive agency business
It is an expectation of the role to be certified in Standard First Aid/ CPR, Crisis Prevention Intervention (NCI), Behaviour management skills and use it in practice on a regular basis
Ability to successfully complete all mandatory training as required by the agency
Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening
Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities
Compensation The target hiring range for this position is $24.47 to $30.59 with a maximum of $36.71. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
Accommodations The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.
Benefits Flexibility at work
Health and dental benefits
Paid vacation and sick time
RRSP’s
About Our Team Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.
Call to Join If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.

#J-18808-Ljbffr

📌 Community Engagement and Pre-employment Program Counsellor (Ontario)
🏢 The Salvation Army International
📍 Ontario