Elevate client experiences at CIBC as a Client Service Representative in New Sudbury. Engage customers, resolve inquiries, and leverage technology to guide them through their banking needs.

As part of the Personal and Business Banking Team, you'll operate in a dynamic environment, assisting clients with their banking transactions and connecting them to appropriate resources. Your role requires flexibility, as you may work across multiple banking centres during evenings and weekends. Delivering exceptional service to help clients meet their financial goals is your top priority.

Key Responsibilities:
• Assist clients in managing their accounts and products
• Engage actively to enhance the customer experience
• Address client inquiries with empathy and ownership




• Introduce clients to mobile banking tools and applications
• Connect clients to specialized CIBC team members

Requirements:
• Solid communication and collaboration skills
• Proficient in Microsoft Excel and mobile banking applications
• Customer-focused with a problem-solving attitude
• Flexibility to work varying shifts across banking centres
• Commitment to upholding CIBC’s values of trust and accountability

Be a vital link in client satisfaction, using your skills to enrich customer interactions at CIBC.
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📌 Client Service Representative in New Sudbury (Ontario)
🏢 Canadian Imperial Bank of Commerce
📍 Ontario