Enhance client experiences as a Customer Service Representative with CIBC in Toronto. You'll be the first point of contact for clients, utilizing your interpersonal skills to meet their needs.

As part of the Investor Services Inc (ISI) team, you’ll engage with clients through phone and online channels. The role requires robust problem-solving abilities and product knowledge to provide timely resolutions without recommending specific investment products. Your office will be in downtown Toronto, and comprehensive training will prepare you for this impactful position.

Key Responsibilities:
• Engage clients and assess their individual needs
• Focus on providing meaningful interactions and solutions
• Listen actively and ask questions for clarity




• Take accountability and collaborate for suitable responses
• Understand Investor Services products thoroughly

Requirements:
• Degree/diploma in business, CIRE preferred
• Fluent in English and Cantonese and/or Mandarin
• Demonstrated passion for client service and relationship building
• Strong problem-solving and computer navigation skills
• Willingness to engage with clients in a fast-paced setting

Deliver remarkable customer service by using your relationship-building skills at CIBC.
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📌 Customer Service Representative at CIBC (Ontario)
🏢 Canadian Imperial Bank of Commerce
📍 Ontario