Become an integral part of mission-critical systems as a Specialist II in IC Technology Operations. This hybrid role involves infrastructure management, incident handling, and problem solving for system performance.

The position requires monitoring and supporting critical applications, with a focus on IT operations. Candidates should possess 2-4 years of experience or a relevant degree in IT, engineering, or business. Key skills include technical analysis, incident management, and collaboration with various teams for effective problem resolution.

Key Responsibilities:
• Monitor infrastructure and applications to meet service levels
• Provide Help/Service Desk support and manage incidents
• Engage with third-party providers to resolve incidents




• Participate in infrastructure testing and deployment activities
• Lead incident recovery and perform root cause analysis

Requirements:
• 2-4 years' experience in IT or Bachelor's in relevant field
• Solid understanding of IT processes and monitoring tools
• Bilingual in French and English required
• Proficient in problem-solving and analytical skills
• Ability to drive data-driven decisions effectively

Leverage your expertise in IT operations and support to enhance system performance in this key specialist role.
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📌 Specialist II in IC Technology Operations (Ontario)
🏢 Releady
📍 Ontario