Who We Are
Carefor is Eastern Ontario’s largest home care and community support services not-for-profit, with over 1,200 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. The founding chapter of the Victorian Order of Nurses, Carefor has been helping seniors and people living with disabilities in Eastern Ontario live with choice and dignity since 1897.

For our staff, we are proud to help them be the best they can be both now and into the future. Through comprehensive onboarding and continual training, you are continuously improving your skilled practice with Carefor; and with the HOOPP pension plan, great benefits and a flexible schedule, we’re looking out for you and your family. At Carefor, we know our work matters, and we’re proud of the impact we have in people’s lives.

Overview
Reporting to the Centre Leader, the Program Coordinator coordinates and facilitates, the activities and programs, ensuring that a vibrant, diverse, and engaging environment is offered to the clients and/or caregivers.

Responsibilities

Recommends, develops, implements, facilitates, and evaluates diversified and meaningful programs with the dimensions of wellness in mind (social, physical, intellectual, emotional, environmental, vocational, and spiritual)

Drafts and prepares communication tools (newsletters, posters, notices, calendars, social media content, etc.) designed to inform and engage clients and volunteers in regular and/or special events

Creates a safe and pleasant recreational environment to stimulate participation and creativity

Develops and fosters community partnerships to further enhance support to clients and/or program development

Accesses and utilizes community resources where appropriate

Liaises with other agencies and individuals from seniors-focused organizations, clubs, associations, and groups to plan and deliver special events, outings, and programs

Collaborates with the marketing team to promote events and programs

Organizes supplies, equipment, and resources for the programs

Effectively communicates and interacts with clients in a courteous and professional manner

Provides information, coordinates services and/or refers clients/caregivers to other resources as required

Initiates and completes the client intake process (including the required assessments and reassessments for specific programs) with guidance from the Centre Leader





Maintains and updates client and volunteer files in the client information management system including schedules

Assists with volunteer recruitment, selection, orientation, and training, and facilitates in-service meetings as needed

Processes client payments, donations, and fundraised money

Prepares and reconciles bank deposits, and deposits money at the bank as required

Participates in fundraising activities which may occur after regular hours

Reviews client billable services and volunteer reimbursements before sending to the central finance department

Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures.

Participates in health and safety training including WHMIS and applies this knowledge in the workplace

Wears or uses any/all protective equipment or clothing provided by Carefor and does not interfere with protective devices as to change or negate their functions

Reports the absence of or defect in any equipment or protective device, and which may endanger self or other worker

Reports any violations of the Health and Safety Act or the regulations, or the existence of any hazard Does not use or operate any equipment, machine, device, or work in a manner that may endanger self or other worker

Ensures all workplace incidents are reported in a timely manner in accordance with legislation, and Carefor policies and procedures for workplace injuries and incidents (eg. WSIB injuries, infection control)

Adheres to the Carefor standards for conduct and behavior and upholds Carefor's Core Values

Ensures that confidential information relating to clients, work colleagues, suppliers and Carefor's operations is properly protected and not disclosed to third parties, unless allowed or required under relevant law or regulation

Treats all people with respect and undertakes duties with care and diligence

Does not use information obtained in the course of employment for personal financial gain; nor allows that information be used to obtain financial benefit for any other person or company





Ensures all dealings with clients, suppliers and other parties are kept at arm's length to avoid the possibility of actual or perceived conflicts of interest

Complies with all statutory and internal disclosure requirements on a timely basis and ensures to the best of ability the accuracy and comprehensiveness of the information

Performs other duties as assigned

Participates on committees/project work group as assigned

Qualifications

Post-secondary education in Gerontology, Dementia Studies, Recreation Therapy, Social Service Worker, or other health services field

Certification in Volunteer Coordination an asset

Food Handlers Certificate an asset

First Aid and CPR an asset

Minimum 3 years’ experience in program coordination

Public speaking experience

Proficient computer skills including Microsoft Office (Outlook, Word, Excel) and client data base systems (Alaya Care)

Knowledge of event planning practices and techniques

Knowledge of marketing and promotional practices

Knowledge and experience in program planning, facilitation, implementation and evaluation

Physical ability to perform duties such as standing for long periods, squatting, bending, and lifting heavy objects

Ability to organize, prioritize and multi-task

Excellent interpersonal skills and an ability to communicate effectively with clients, caregivers, staff, health care professionals, service agencies both verbally and in writing

Bilingualism (English/French) an asset

Valid Class G drivers’ license and use of own vehicle

Acceptable Vulnerable Sector Background Check

What We Offer

Competitive Salary

Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)

Health and Dental Benefits

Employee and Family Assistance Program

Professional Development Opportunities

Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries

Staff who are deeply committed to excellent client care

EDI Statement
Carefor is committed to providing an inclusive, barrier-free recruitment and selection process. Please let us know in your application if you require accommodations at any stage of the recruitment process. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.

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📌 Program Coordinator - Winchester Center (Temporary 5 months) (Ontario)
🏢 Carefor Healthmmunity Services
📍 Ontario