The Unit Worker provides support to the Emergency Department (ED) by performing non-professional/non-nursing tasks in alignment with the departmental goals and objectives as well as the organizations’ strategic plan.

Key Responsibilities

Transports or assists in transporting patients for the ED.

Transports patients to and from the ED to Inpatient Units and various departments as assigned.

Assists with moving patients from stretcher to patient bed.

Transports equipment throughout the hospital as required.

Contributes to the provision of a clean and secure environment.

Tidies patient areas as appropriate.

Maintain cleanliness of floors throughout the ED.

Ensures patient care equipment and specialty cleaning is performed as required according to current policies and procedures.

Strips and remakes beds/stretchers including discharge beds as required, changes linen bags as required.

Performs terminal cleaning for all isolation cases.

Washes equipment and instruments as required; sends or delivers equipment for cleaning as required.

Performs regular cleaning in all washrooms throughout ED; all washrooms must be disinfected with appropriate cleaner two times per shift.

Assists in ensuring that equipment and supplies are available when needed.

Retrieves and returns unit equipment.

Restocks and orders linen and supplies as necessary.

Distributes linen to patient areas throughout the ED.

Performs other related duties as assigned, such as, but not limited to:

Performs messenger services as required.

Ensuring confidentiality of patient, team member, and hospital information as maintained at all times.

Observes Hospital and Departmental Rules, Regulations, Policies/Procedures and current legislation and safety procedures.

Participates in and complies with hospital safety and infection control programs.

Performs other duties as may be assigned by the Manager of the ED or Delegate.

Qualifications
Education

Ontario Secondary School Diploma, or equivalent is required.

Experience

A minimum of one (1) year Hospital Janitorial/Housekeeping experience is preferred.

Skills and Traits

Must be able to meet the physical and emotional responsibilities of the role, including standing and walking for extended periods, frequent and repetitive pushing, pulling, bending,



and lifting up to 50 pounds, as well as safely operating equipment.

Ability to meet the physical demands of the position, as outlined in the Physical Demands Analysis (PDA).

Demonstrates proficiency in written and verbal communication, with strong interpersonal and organizational skills.

Provides excellent customer service and contributes positively to teamwork and collaborative working relationships.

Effectively prioritizes workload, adapts to changing priorities, and remains composed in fast‑paced or stressful environments.

Works independently with sound judgment, while remaining flexible to meet departmental and organizational needs.

Demonstrates understanding of, and commitment to, equity, diversity, inclusion, and psychological safety.

Upholds professionalism, ethical conduct, confidentiality, and respectful interactions.

Models' behaviour aligned with OSMH’s mission, vision, and values.

Uses required technology and digital tools effectively and demonstrates a willingness to learn new systems.

Contributes to a culture of safety and continuous improvement by identifying risks, following safe work practices, and supporting quality initiatives.

Demonstrates a commitment to ongoing professional and personal development through continuous learning and reflective practice.

Other

Demonstrates a commitment to ongoing professional and personal development through participation in continuing education and self‑directed learning opportunities

a professional practice workplace

a collaborative atmosphere with emphasis on teamwork

wellness initiatives

continuing education grants

employee recognition and assistance programs

a competitive salary and benefits package

equal opportunities for growth and development

Employment Equity
OSMH is committed to diversity and equity in the workplace and welcomes applications from all qualified individuals, including women, visible minorities, Indigenous peoples,



persons with disabilities, LGBTQ2S persons and others who may contribute to a diverse workplace.

Accommodation in the Workplace
Orillia Soldiers’ Memorial Hospital is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, equal chance and maintaining a barrier‑free selection process for job applicants. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the open position. Applicants need to make their requirements known to the Human Resources department when contacted. All requests are handled confidentially.

Health & Safety Responsibilities
OSMH is committed to providing a protected, healthy and supportive working environment by treating team members and patients with compassion accountability respect and engagement.

All team members must adhere to OSMH’s Occupational Health and Safety policies, procedures and protocols, as well as the duties of workers as stipulated in the Occupational Health and Safety Act.

Team members must be able to perform all bona fide and essential duties of the position which may include cognitive and physical demands.

As a condition of employment, new employees are required to complete an employment health assessment and must be cleared by the Occupational Health and Safety Team prior to orientation.

Artificial Intelligence (AI) Use in Hiring at OSMH
OSMH may utilize automated screening tools (i.e. questionnaires) to highlight candidates' qualifications; however, OSMH does not involve the use of artifical intelligence (AI) to screen, assess, or select applicants.

Closing Statement
OSMH is a minimal fragrance workplace. We kindly ask all applicants to refrain from using scented products should they have the occasion to interview with the hospital.

As a condition of employment OSMH requires professional references, verification of academic training, professional accreditation and evidence of course completion. It is also a condition of employment that all new employees will be required to present an original vulnerable sector check within 90 days of commencing employment and must sign an Offense Declaration upon receipt of an offer of employment.

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📌 Unit Worker - Emergency Room (Ontario)
🏢 Orilla Soldiers' Memorial Hospital
📍 Ontario