Empower customers as a French Speaking Customer Service Representative with MCI. Provide exceptional support to French-speaking clients across various channels including phone, email, and chat.

MCI is seeking a motivated candidate for its team, focusing on customer service excellence. In this dynamic role, you will address inquiries, resolve issues, and ensure a positive experience for French-speaking customers. Candidates should be organized, effective communicators in both French and English, and passionate about delivering top-notch service.

Key Responsibilities: • Deliver outstanding customer support via phone, email, and chat • Manage inquiries, complaints, and requests efficiently • Update customer information accurately in systems • Troubleshoot and resolve issues to maintain high standards • Collaborate with internal teams for complex issues

Requirements: • High School Diploma/GED • Fluent in French and English, both written and spoken • Previous call center or customer service experience • Strong communication and problem-solving skills • Basic computer literacy with CRM systems

Join MCI and enhance customer experiences while growing in a supportive workplace. #J-18808-Ljbffr

📌 Bilingual Customer Support Specialist MCI (Winnipeg)
🏢 Thesydneycentre
📍 Winnipeg