Become an expert in Service Delivery Management, leading a dedicated team and enhancing client interactions. Ensure excellence in service coordination and proactive customer engagement.

This position manages daily activities of the Service Delivery Team, ensuring effective communication and adherence to customs policies. You will drive team performance development while building robust client relationships. Your influence will be felt as you maintain high-quality service standards and foster operational efficiency.

Key Responsibilities:
• Supervise daily team operations with ongoing coaching
• Ensure compliance with customs and corporate governance
• Manage budgets and assess financial objectives
• Strengthen client relationships with proactive service strategies
• Promote process improvements within the service

Requirements:
• 6 years of relevant experience required
• Experience in team leadership essential
• High School/GED required; Bachelor's preferred
• CCS certification progression needed
• Excellent interpersonal and communication skills

Lead service excellence by developing your team and ensuring proactive client engagement within the customs sector.
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📌 Service Delivery Management Expert Driving Team Success and Client Results (Ontario)
🏢 Livingston International
📍 Ontario