Job Summary
The Contents Lead will report to the Contents Manager and will be under the supervision and training of the Contents Supervisor. This position focuses on the organization, safety, and efficiency of the job site, leading the job from beginning to end. Using their experience, a Contents Lead also uses great people skills to direct other technicians in completing required tasks. Lastly, a Contents Lead reports to their listed Supervisor on the following: complex problems, feedback on staff performance, constructive suggestions, and updates on site progress.

Responsibilities

Complete relevant courses such as the FSRT, WRT, Trauma, CPT, HCT, and First Aid Level 1

Attend and collaborate on ideas during bi-weekly meetings

Provide the Contents Supervisor/Manager with feedback and other relevant information about the team or what is happening in the field

Assist team members through on-the-job training

Provide feedback regarding the on-site performance of team members to the Contents Supervisor

Perform, delegate, and manage all necessary tasks for the job sites

Ensure a high standard for quality of work is routinely being met.

Communicate with sub-trades, vendors, and technicians in a professional manner

Plan for labor needs with dispatch or ask the manager for assistance

Provide the Contents Supervisor feedback that will assist in the development of systems and procedures to improve the departmental efficiency

Ensure information from the job reaches the right audience

Excel at all aspects of Restorify (picture taking, DARs, notes, etc.)

Be competent with Encircle

Maintain the safety of workers and contents on job sites





Follow deadlines and complete jobs in a timely fashion

Accountable for the success of job completion assigned to you

Benefits
After completing your probation period of three months, some of the advantages we offer include:

FREE Extended Health and Dental Benefits!

Group Retirement Savings Plan (And RRSP Matching!).

Tuition Reimbursement.

24/7 On-site Gym.

$500.00 per year for each paramedical service we offer (i.e., massage therapy, physiotherapy, chiropractor).

$750.00 per year for Mental Health-related services, such as clinical psychologists, registered clinical counselors, etc.

An additional $500.00 per year for single plans and $1000.00 per year for family plans via our Health Care Spending Account to put towards your extended health and dental benefits.

Long-Term Disability and Life Insurance.

Salary: $26.00 - $28.00 per hour (based on experience)

Culture
We are a family-orientated and flexible work environment. If you want to have friends where you work, then look no further – you’ve found your home. We want our staff to do well, both in the workplace and in their personal life, our management team we’ll help you achieve your goals, both professionally, and personally. Platinum Pro-Claim supports career advancements and continuous training!

Helping Others in Need:



Treating everyone with care and respect.

Our People : We prioritize our employees' well-being and professional growth.

Excellence: Striving for the highest standards in all we do.

Innovation: Leveraging technology to deliver outstanding results .

Planet: Leading sustainability efforts to protect our planet.

Community: Supporting local initiatives like the Richmond Christmas Fund.

Applicants must be legally authorized to Work in Canada

We thank all candidates for their interest; however, only shortlisted candidates will be contacted.

If you need any accommodations for your interview, please email [email protected] as early as possible before your interview. Providing advance notice and details will help us make the necessary arrangements to support you.

Brand Name
Platinum Pro-Claim Restoration

2 – 5 years of experience in the Restoration industry is preferred

Exposure to Contents Department is preferred

Capable of lifting, pushing and pulling a minimum of 30 lbs.

Class 5 driver’s license

Excellent verbal and written communication skills

Strong interpersonal skills including conflict resolution abilities

Great time management and organizational abilities

Ability to work well under pressure

Ability to problem solve

Ability to motivate, encourage and build teams

Demonstrate support for innovation, and departmental change

Possess leadership qualities and willing to further develop leadership competencies

Participate in the On-Call rotation

Demonstrate the sharing of the core values of the company and Contents Department

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