Lead the front desk team with Andaz Ottawa as a Front Office Supervisor. This role demands leadership, efficient operations, and exceptional guest service in a vibrant hotel atmosphere.

As a Front Office Supervisor, you will steer the daily activities of the front desk, Valet, and Night Audit. Key responsibilities include guiding team members, managing guest interactions, and ensuring high standards of service. You will be an essential part of delivering a seamless guest experience while aligning with Andaz's values.

Key Responsibilities:
• Provide leadership support to front desk hosts
• Ensure daily checklist items are completed accurately
• Manage guest requests and emails promptly
• Assist in billing processes while learning the systems
• Train team members on Luxury and Loyalty programs

Requirements:
• Experience in Front Office operations
• Familiarity with Opera and Hyatt systems preferred
• Strong organizational and communication skills
• Ability to work diverse shifts, including nights
• Valid work authorization for Canada

Elevate guest experiences through leadership and service excellence at Andaz Ottawa.
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📌 Front Office Supervisor at Andaz Ottawa (Quebec City)
🏢 Hyatt Taleo
📍 Quebec City